Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 2024 - 10:43 CDT
Identified - Issue has been identified. CDK 3rd Party integration pipeline has not been enabled for Ethos Group service restoration.
Jul 09, 2024 - 16:40 CDT
Investigating - CDK shut off 3rd Party integration as security measure in response to internal incident.
Jun 20, 2024 - 08:05 CDT
Monitoring - The performance issues in eContracting have been fixed. We're monitoring it now to make sure the fix is permanent.
Jul 13, 2024 - 11:43 CDT
Identified - eContracting is still having some performance issues. We're working to correct it.
Jul 13, 2024 - 11:06 CDT
Monitoring - We have corrected the problem and are monitoring the results.
Jul 13, 2024 - 10:40 CDT
Identified - We're aware of an issue related to applying signatures and processing / uploading documents in Menu. We're working to correct the problem now.
Jul 13, 2024 - 10:35 CDT
F&I Menu Operational
eContracting Operational
EGCS Operational
Portal Operational
Analytics Operational
Pricing Operational
Smart Statements Operational
Connect Operational
Dealer Claims Portal Operational
Dealer Cancels Operational
Cyclops Operational
Ethos Group Phones Operational
DMS Integration Operational
CDK DMS Integration Operational
Reynolds DMS Integration Operational
DealerTrack DMS Integration Operational
AutoMate DMS Integration Operational
DealerBuilt DMS Integration Operational
Dominion DMS Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 21, 2024

No incidents reported today.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

Unresolved incident: CDK Issues.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

Unresolved incident: Issues related to documents and signatures in Menu.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024
Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.