Ethos Group Technology Platform Intermittent Performance

Incident Report for Ethos Group

Resolved

Service performance has been restored across all platforms.

Posted Jul 08, 2026 - 16:01 CDT

Monitoring

We are monitoring increased service performance with Ethos Menu.

Posted Jul 08, 2026 - 13:53 CDT

Investigating

We are currently investigating an issue with Ethos Group Menu.

Posted Jul 08, 2026 - 13:18 CDT

Update

We are continuing to monitor for any further issues.

Posted Jul 08, 2026 - 11:18 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 08, 2026 - 10:54 CDT

Update

We are continuing to investigate this issue.

Posted Jul 08, 2026 - 10:31 CDT

Update

We are continuing to investigate this issue.

Posted Jul 08, 2026 - 10:24 CDT

Update

We are continuing to investigate this issue.

Posted Jul 08, 2026 - 10:10 CDT

Update

We are continuing to investigate this issue.

Posted Jul 08, 2026 - 09:34 CDT

Update

We are continuing to investigate this issue.

Posted Jul 08, 2026 - 09:07 CDT

Investigating

We are currently investigating an issue affecting the Ethos Group Technology Platform.

Posted Jul 08, 2026 - 08:35 CDT

This incident affected: Ethos Arena (Ethos Menu, Ethos Product Contracting, Ethos Digital Deal Jacket), Consumer Applications (Ethos Pay, Ethos Edge), and EGCS, Ethos Portal, Analytics, Ethos Product Pricing, Smart Statements, Connect, Dealer Claims Portal, Dealer Cancels, Cyclops.